🌟Frequently Asked Questions
Welcome to the enchanted library of answers! ✨ Below you'll find helpful info about orders, shipping, custom work, and more. If your question isn't here, feel free to contact me — I'm happy to help!
📦 Orders & Processing
How long does it take to process an order?
I process most orders within 3–7 business days. Handmade or made-to-order items may take a bit longer — thank you for your patience!
Can I cancel or change my order?
If your order hasn’t shipped yet, I’ll do my best to help! Please email me at orders@bakhidimecreations.com as soon as possible.
Do you accept returns or exchanges?
Because most items are handmade or limited, I don’t currently accept returns. However, if something arrives damaged or incorrect, I’ll gladly make it right.
🚚 Shipping & Delivery
Where do you ship from?
All orders ship from Spring Lake–Fayetteville, NC.
Do you offer international shipping?
🌍 Yes! I ship worldwide, but please note that international orders may take longer and could be subject to customs fees or taxes.
When will I receive my tracking number?
You’ll get a shipping confirmation email with tracking once your order is on the way!
🎨 Custom & Wholesale Inquiries
Can I request a custom piece or commission?
Yes! I love working on special pieces. Email me at studio@bakhidimecreations.com or use the contact form to share your idea.
Do you offer wholesale?
I do! If you’re a boutique or shop interested in carrying my work, email me at stockist@bakhidimecreations.com and I’ll send over my wholesale catalog.
🎁 Products & Materials
Are your products handmade?
Most of what I create is made by hand right in my home studio! Some items may be professionally printed or fulfilled by trusted partners for quality, but everything is designed by me.
Will you restock sold out items?
Many of my products are limited edition, but popular designs may return. Follow me on social or join my mailing list for restock updates!
🗝️ The Enchanted Order
What is The Enchanted Order?
The Enchanted Order is my secret society of magical supporters ✨ — a hidden realm within the shop for those who love fantasy, lore, and exclusive content. Members get early access to drops, lore reveals, hidden products, and the occasional mysterious gift from the pantry...
How do I join?
Members are invited through email after showing consistent support — like leaving a review, making multiple purchases, or interacting on social media. If you're curious and ready to join the adventure, stay tuned and keep your eyes on your inbox 👀💌
💫 Other Questions
Do you offer gift wrapping?
Not at the moment — but I do pack every order with care, and it’ll still feel like opening a present 🎁
How can I stay updated on new releases?
Sign up for my newsletter and follow me on Instagram or TikTok — I share sneak peeks, drop dates, and behind-the-scenes magic!
💼 Commercial Licensing & Usage Terms
Can I use your designs for commercial purposes?”